It happens! Fill out the contact form as soon as possible and let us know where you need the order to go. We pack orders efficiently, so please be prompt.

As a rule of thumb, we pack and dispatch orders either on the same day or next day of purchase (business days only - excluding public holidays). While this happens 98% of the time, on our busy days (such as new releases and Black Friday) small delays may occur . we will be sure to kee you up to date.

Once your order has been shipped, you will receive a shipping confirmation email and/or SMS - which will have your tracking details inside. If you can't find your shipping confirmation email, have a dig around in your spam or promotions folder - sometimes they end up in there.

We understand that things don't always go how you imagined when shopping online. Good news, we are super lenient with returns and exchanges. Head to our contact page and send us a message to find out if you are eligible.

Yes we ship internationally.

Head to our shipping page to find out our shipping costs and delivery times for domestic orders.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

We currently only accept payment via Credit Card and PayPal. Three forms of accelerated checkout are also available, these include Shop Pay, Google Pay and Apple Pay. 

All orders are charged in AUD (Australian Dollar) during checkout.